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The Crucible of Doubt

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I wasn't sure what to expect when I picked up and began reading…
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Thrifty Loses a Customer for Life When They Could Have Gained One

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A couple of months ago I rented a car from Thrifty Car Rental…
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Selfies Effect on Individuals and Society

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A few months ago, I was at an online marketing seminar, and one…
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Website review: Remembering the Wives of Joseph Smith

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Our family has a tradition to celebrate the prophet Joseph Smith’s…
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Steve Jobs Quotes on Design, Product Focus, Etc.

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As I recently read his biography Steve Jobs by Walter Isaacson. I’m…
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The Effective Executive by Peter F. Drucker

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I read The Effective Executive by Peter F. Drucker in 2012 at…

Email Marketing Best Practices

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It's 2013 and email marketing is alive and well in the online…
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Freedom or Security: Where do you stand?

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The debate concerning the balance between freedom and security…
A Successful Life - Mitt Romney Quote

A Successful Life

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I love how Mitt Romney defines a successful life in the article…
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Using Information Scent to Improve Web Usability

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One of my favorite Web usability principles is called information…
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What Defines a Website?

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What is a website? Where does one website end and another begin?…
website menu gap.com analysis

Website Menu Purposes and Principles

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Summary: Understanding the purposes and principles of a website…